This notice explains how Live 2 Help Recruitment Ltd uses the personal data of job seekers who register with us, apply for roles we advertise, or are approached by us. It covers candidates for permanent roles. Reference L2H-POL-002, version 1.0, effective 10 November 2026.
Who we are
Live 2 Help Recruitment Ltd (Company No. 11731080) is the controller of your personal data. We act as an employment agency finding permanent roles. Our registered office is 20 Chester Street, Wolverhampton, WV6 0PY. We are registered with the Information Commissioner's Office (ICO registration number ZC296949). You can contact us about your data at info@live2helprecruitment.co.uk.
What we collect
- Contact details, such as your name, email, phone number and location.
- Your CV and career details, including work history, qualifications, skills, current and desired salary, notice period and job preferences.
- Information from interviews and calls with us, and your answers on application forms.
- References and pre-placement check results, only where you have agreed to them.
- Right to work documents, only if we are asked to check them as part of a placement.
- Optional equality monitoring information. You never have to provide this.
Where it comes from
Mostly from you. We may also collect it from job boards, public professional profiles such as LinkedIn, referees, and clients.
Why we use it and our legal basis
- To find you suitable work and put you forward to clients. Our basis is legitimate interests, because that is what you expect from a recruiter, and your consent where we ask for it.
- To arrange interviews, give feedback and support you through an offer. Our basis is legitimate interests, and taking steps at your request before a contract.
- To run pre-placement checks. Our basis is your consent.
- To meet legal duties and defend legal claims. Our basis is legal obligation and legitimate interests.
- To send you vacancies and career updates. Our basis is legitimate interests or consent, and you can opt out at any time.
Who we share it with
We first send a client an anonymised version of your CV. We share your name and contact details only when you agree to be put forward for that role. We also use suppliers who help us run the business, such as email, document storage, payment and workspace hosting providers, under written terms. We do not sell your data. If a supplier is based outside the UK, we use a lawful transfer route.
How long we keep it
We keep your data while we are actively working with you, and for up to 24 months after our last meaningful contact, then delete or anonymise it. Where we are required to keep records for longer, for example for a placement, we keep only what is needed.
If you join our talent pool, we keep your details for up to 12 months from the date you agree. Before then we email you to ask whether you would like us to keep them, and if we do not hear back we delete them.
Your rights
You can ask us to see your data, correct it, delete it, restrict or object to how we use it, and receive a copy in a portable format where it applies. You can withdraw consent at any time. Email info@live2helprecruitment.co.uk and we will reply within one month. If you are unhappy, you can complain to the Information Commissioner's Office at ico.org.uk.
Decisions made by people
We do not make hiring decisions using automated tools alone. A member of our team reviews every submission.
Our full privacy policy covers the rest of our work, including our website and online tools.