This notice explains how Live 2 Help Recruitment Ltd uses the personal data of people who work for our clients and prospective clients, such as hiring managers, HR contacts and directors. It covers business contacts at client and prospective client organisations. Reference L2H-POL-003, version 1.0, effective 10 November 2026.
Who we are
Live 2 Help Recruitment Ltd (Company No. 11731080) is the controller of your personal data. Our registered office is 20 Chester Street, Wolverhampton, WV6 0PY. We are registered with the Information Commissioner's Office (ICO registration number ZC296949). Contact us about your data at info@live2helprecruitment.co.uk.
What we collect
- Your name, job title, employer, work email and phone number.
- Records of our conversations, emails, meetings, vacancies you brief us on, and feedback you give on candidates.
- Billing contact details and payment records for the services we provide.
- Information about your business and hiring needs.
Where it comes from
From you, from your company, from publicly available professional sources such as LinkedIn and company websites, and from referrals.
Why we use it and our legal basis
- To agree terms, fill your vacancies and manage our service. Our basis is contract, or steps taken before a contract at your request.
- To send invoices and keep financial records. Our basis is contract and legal obligation.
- To tell you about our services and relevant candidates. Our basis is legitimate interests. For emails to sole traders and some partnerships, which the law treats as individuals, we ask for your consent first. You can opt out at any time.
- To keep records and defend legal claims. Our basis is legitimate interests.
Who we share it with
We share your details with candidates only as needed to arrange interviews. We use suppliers who help us run the business, such as email, document storage, payment and workspace hosting providers, under written terms. We do not sell your data. If a supplier is based outside the UK, we use a lawful transfer route.
How long we keep it
We keep client records while we work with you and for up to 6 years afterwards, because of contract and tax record requirements. Marketing contact details are removed if you opt out or when they go out of date.
Your rights
You can ask us to see your data, correct it, delete it, restrict or object to how we use it, and receive a copy in a portable format where it applies. Email info@live2helprecruitment.co.uk and we will reply within one month. If you are unhappy, you can complain to the Information Commissioner's Office at ico.org.uk.
Our full privacy policy covers the rest of our work, including our website and online tools.